Privacy policy

Who we are

We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://www.heronslea.co.uk

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. 

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. 

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. 
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect your experience on our website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with/ what personal data we collect and why we collect it

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments. We also store the personal information you provide in your user profile. All users can request to remove personal information at any time.

We do not sell or rent your personal information. We may share your data with: Healthcare professionals involved in care. Regulatory authorities, as required by law. Service providers that assist us in operating our website or managing our data (e.g., hosting providers). Emergency services in case of urgent health or safety issues. We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Devon and Cornwall Care record

What rights you have over your data 

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Visitor comments may be checked through an automated spam detection service.

Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.